Whisky-Online Auctions

How it Works

Each month we hold a monthly auction for old, rare and collectable bottles of whisky.

Our next auction starts at 8pm on 27th August 2014 GMT and will finish at 8pm on 3rd Sept 2014 GMT.

At any time during the auction anyone can register and place a bid. To ensure that bids are only placed by people who are genuinely interested in buying we ask for a one-off registration fee of £3. Once you have registered and paid your registration fee you will be able to bid on as many items (or 'lots') as you like.

Registration / Bidding

Before you can start bidding you will need to register and pay a one-off registration fee of £3. This is to ensure we only receive bids from people who are genuinely interested.

If you are already registered on our main Whiskyonline-shop.com website you can simply login and pay your auction registration fee.

New Members - Click here to register

Existing Members - Click here to sign in

How to List an Item

Step 1

Please forward images along with a description to best describe your items.

Step 2

Once you have received the estimate(s) from us, and you then wish to enter them into the next available auction Please follow steps 3: or 4 as we will require all lots prior to the auction commencing.

Q. Do you provide a collection service? Yes, please read below. If no collection is required please follow steps 4

For smaller collections you can book these in using our couriers .......... this service is subject to you being able to prepare shipment, which will include adequate packing to protect all items, then place them in a double walled cardboard box to which all items must be stood upright (not laid down) once this is done we can book in for collection at step3

Cost starts from £15 sadly the shipment is not insurable against breakage, so please make sure adequate measures are taken to protect all bottles decanter etc , as the responsibility is solely with the sender, we recommend using bubble wrap and plenty of it. Placing all bottles upright (not on their side) in a very strong cardboard box For larger collections we can arrange a personal collection from Angus one of our valuers, as he will be travelling the UK throughout the year. Email us whiskies@whisky-online.com or call Angus direct on 07767 22 22 00 or our office 01253 620376

Step 3

Booking in your bottles please click on this link to fill the form out, please note no specific time can be given, this will be an all day booking.

Step 4

please forward all auction lots to..

Units 1 - 3 Concorde House
Charnely Road,
Blackpool
Lancashire
FY1 4PE
UK

Auction Fees

Sellers Fees

  • £3 administration
  • £3 reserve
  • 10% of final selling price

Buyers Fees

  • 15% of final selling price
  • Delivery and insurance charges (if required) - click here for a list of delivery charges. Buyers are welcome to collect their items in which case there will be no delivery or insurance charges payable.

Payment Options

For Sellers

Sellers fees are deducted from the final selling price. If the item does not sell we will invoice you for the listing fees only.

For Buyers

  • Worldpay - a surcharge of 3% will be applied to the final invoice
  • Debit Card (Telephone), Cash - no surcharge
  • BACS / Bank Transfer - no surcharge.

VAT is chargeable on commissions and fees where applicable, but not to the hammer price.

Miniatures Auction Fees

Sellers Fees

  • £3 reserve
  • Seller fee is based on each items final selling price
Hammer From
Hammer To
Seller Fee
£71
£1,000+
15%
£61
£70.99
20%
£51
£60.99
25%
£41
£50.99
30%
£31
£40.99
35%
£21
£30.99
40%
£11
£20.99
45%
£1
£10.99
50%

Buyers Fees

  • 15% of final selling price
  • Delivery and insurance charges (if required) - click here for a list of delivery charges. Buyers are welcome to collect their items in which case there will be no delivery or insurance charges payable.

Payment Options

For Sellers

Sellers fees are deducted from the final selling price. If the item does not sell we will invoice you for the listing fees only.

For Buyers

  • Worldpay - a surcharge of 3% will be applied to the final invoice
  • Debit Card (Telephone), Cash - no surcharge
  • BACS / Bank Transfer - no surcharge.

VAT is chargeable on commissions and fees where applicable, but not to the hammer price.

FAQs

Q: How can I find out what my whisky is worth?

A: By contacting us on auctions@whisky-online.com for a free appraisal or by filling in the form under the 'List an Item'tab on the Auction Home page.

Q: Do you carry out home valuations?

A: Yes, contact us in the first instance to arrange your home evaluation.

Q: Do I have to register before bidding?

A: Yes, there is a one off fee of £3 and you will be asked to register with us on WorldPay - this is to make sure we only get genuine bidders.

Q: Can I retract a bid?

A: If an incorrect amount has been lodged in error, contact us as soon as possible. If it does not interfere with the smooth running of the auction we may consider retracting the bid to the winning bid amount at that point. Bids cannot otherwise be retracted.

Q: Is the auction protected from last minute bids?

A: If a bid is placed on an auction item within the last 5 minutes of the auction, the end time for that item will be increased by a further 5mins to allow extra bidding time. The auction for that item will finish when no bidding activity has occurred for a full 5 minutes after the original auction end time. This is an automatic feature and Whisky-Online has no control over this.

Q: Can I, or a family member, bid on my own auction items?

A: It is illegal for you, or a family member, to bid on your own items in an auction. This is known as shill bidding and we have mechanisms in place to detect any occurrence of this.

Q: Can you arrange to collect my whisky?

A: Yes, contact us in the first instance to discuss your requirerments.

Q: How much does it cost to list an item?

A: For each lot in the main auction we charge £3 for administration, £3 for setting the reserve plus 10% of the hammer price (the final auction price). For each lot in the miniature whisky auction the charges are as shown here

Q: Can I list my own item?

A: Whisky-onlineauctions carry out all admin, listings and photography in order to match the house style of the auction under the guidance of our valuers. Every item must be with us prior to any auction start.

Q: Can I choose when my auction ends?

A: All listings start at the same time and end at the same day one week later.

Q: Does Whisky-onlineauctions look after all the logistics once they have possession of my whisky?

A: Yes, right up to the point of you receiving payment

Q: How do I know how my items are performing in the auction?

A: We create an account for you and you can see each of your listings and their current status in the auction

Q: What if my item(s) don't sell, how do I get my whisky back?

A: Once you have paid your admin fee you are welcome to collect your items or we can have them delivered to you - please note there is a charge for this service - see our delivery rates for more details.

Q: Is there a sellers premium to be paid on sales?

A: Yes, the sellers premium is 10% of the final hammer price (the winning bid). Subject to VAT where applicable.

Q: If I win is it a legally binding contract?

A: Yes. See our terms and conditions

Q: How soon can I pay for my winning items?

A: If you have no further bids to make you can check out as soon as the auction has ended on your items (after 8 pm). If you check out while some extended auctions are still running and you are still bidding please wait until the whole auction has ended or two invoices will be generated and two separate shipping charges made.

Q: Is there a buyers premium to be paid on purchases?

A: Yes, the premium is 15% of the final hammer price (the winning bid). Subject to VAT where applicable.

Q: What is FuturePay?

A: FuturePay is a safe, simple, and convenient payment option that lets you purchase your winning items three days after the auction end without the need for you to enter your details again. It also ensures that you gain your Loyalty Points on your winning items.

Q: Do I have to register for FuturePay?

A: We ask all bidders to sign this agreement to ensure fast and reliable payouts to our sellers. You do have the option to self check out up to three days after the auction end.

Q: How secure is FuturePay?

A: There is no need to enter your credit card numbers or other sensitive information at check-out. All transactions are protected with SSL encryption and secure servers on the WorldPay systems. FuturePay carries out fraud checks ensuring your safety.

Q: How do Whisky Online Loyalty Points Work?

A: As a customer you are awarded points for everything you buy on the whiskyonline-shop.com retail website or for each winning bid on the whisky-onlineauctions.com website. You will see the amount of points you can earn when you look at each product on the retail website. They are also visible in your client account area. So whether you’re buying whisky, collectables, glasses, bidding in the auction or anything else you're earning points every time you buy.

Q: Can I gain Loyalty Points on the miniature auction?

A: Loyalty Points are currently only available on the main whisky auction.

Q: How do I start collecting Loyalty Points?

A: If you are an existing customer then you already have an account with us and your Loyalty Points will automatically be assigned to your account and you do not need to do anything. If you are visiting the site for the first time you will have an account automatically created for you when you buy and any Loyalty Points earned in a transaction or winning bid will be allocated to your account, which can then be spent at your leisure on the whiskyonline-shop.com website. You can also create an account without buying anything.

Q: When will my Loyalty Points be added?

A: Loyalty Points are allocated to your account once the order has been processed and shipped.

Q: How do I redeem my Loyalty Points?

A: Loyalty Points accumulate in your account and can be redeemed during check-out against anything on the whiskyonline-shop.com retail website. This means you can either buy little and often or save them up and purchase something really special.

Q: What are they worth?

A: Every product we stock has a points value attached to it which can be seen when viewing the ‘more information’ page. This will tell you how many Loyalty Points you’ll be earning from your purchase. So with 500 points being worth £5.00, you can quickly rack up a formidable chunk of change.

Q: How many Loyalty Points can I redeem in one transaction?

A: Your Loyalty Points can be redeemed all at once, for the whole transaction or just use a few and continue saving the rest. They can only be used on the whiskyonline-shop.com retail website.

Q: What happens if I don’t use my Loyalty Points?

A: Loyalty Points will remain in your account for 6 months from the date of allocation. Any Loyalty Points still in your account after the 6 months will expire and no longer be valid. Once Loyalty Points expire you will be unable to use them to purchase from us.

Q: Terms and Conditions

A: One hundred points is worth £1 for redemption. None redeemable on the auction site, and not transferable or cash alternative. Loyalty points are only rewarded in the auction if payment is made with the seven days of any winning bids. When loyalty points are being redeemed, additional loyalty points are not rewarded.

Q: If I win an item, do I have to pay VAT on the hammer price?

A: No, VAT is not payable on the hammer price.

Q: When and where is VAT payable?

A: VAT is payable on all services carried out within the EU. Goods bought in the auction and shipped inside the EU are subject to VAT on all the associated services but not the hammer price.

Q: Do I pay VAT outside the EU?

A: No, goods bought in the auction and shipped outside the EU do not incur VAT on any charges.

Q: When do I receive payment for the sale of my goods?

A: If your items meet the reserve, once the buyer has paid, we deduct your seller fees and then send on the balance to you by bank transfer within 7 - 14 working days. There are no bank handling charges in the UK, outside the UK there will be a £10 - £30 bank handling charge depending on the customer's location

Q: Can I pay in any currency?

A: All payments are to be made in British Pounds Sterling.

Q: When is Payment due on Winning Lots?

A: Payment is due immediately the auction closes. If payment is not made within three days of the auction close, monies will automatically be taken from the registered card under the terms of the FuturePay agreement.

Q: What methods of payment are accepted?

A: BACS transfers and telephone payments are accepted in addition to the Futurepay agreement.

Q: Can I personally collect the lots I win?

A: Yes, all we ask is you drop us a line to say you wish to collect.

Q: Can I arrange my own shipping?

A: Yes, we would need to see evidence and documentation of the destination, if the delivery address is outside the EU for VAT purposes.

Q: If I arrange a courier who will pack my items?

A: The courier is expected to pack your items.

Q: Will Whisky-onlineauctions ship my winning lots?

A: Yes, we can ship your goods if required, please select the option at the checkout point.

Q: Do I have to insure my goods in transit?

A: As with all valuables it is advisable to insure your goods, however, it is optional if you are willing to take the risks.

Q: How do I contact Whisky Online Auctions?

A: Our address is - Whisky-online.com, Units 1- 3 Concorde House, Charnley Rd, Blackpool, FY1 4PE. Telephone: 01253 620376 or 620378, International: +44 1253 620376

Q: If I win is it a legally binding contract?

A: Yes. See our terms and conditions

Current Auction

Payment Methods

Payment Methods

Payment Provider

WorldPay Payments Processing

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