How to Bid / Buy Whisky

Looking for those hard to find whiskies, well you have come to the right place, Whisky-Online Auctions aim is to offer the rarest whiskies ever bottled. Each auction features bottles that hardly ever come to auction alongside those never seen on the open market before, there will always be something to interest you as a drinker, collector or investor.


Registration

In order to bid in our auctions you must first be registered. You will be charged a nominal none refundable registration fee of £3 to ensure that the card you register with works, and to verify and process the identity of bidders on the website. This is the card we will use to take payment from after a sale unless you give alternative instructions within 3 days of the sale.

At any time during the auction anyone can register and place a bid. Once you have registered and paid your registration fee you will be able to bid on as many items (or 'lots') as you like.


Bidding

Once you have registered with us and the auction has started, the bidding system will work in the following way. When you place a bid, your bid will be recorded and checked against any auto bids previously placed by another member, the next bid will be based on the increment table below.

If your maximum bid is greater than the current bid, our system will run the auto bid feature and will bid on your behalf not exceeding your maximum bid, and always ensuring your bid is at the lowest possible increment.

Please note: All bids will be recorded in the bidding history tab which is situated below each lot page.

you will also see your bids in your account area. Your maximum bid will be recorded under the auto bid tab this will NOT automatically be the current bid. This is only used to place bids on your behalf if someone else bids. If you are out bid you will receive an out bid email acknowledgment. See FAQs ❯

Tip! Remember to account for the commission charges which is payable to the final hammer price.


Buyers Fees

Whisky online auctions buyer's commission is 15% plus VAT at 20% where applicable. There is no VAT on the hammer price, only on the commission itself.

Buyer's premium is an additional charge of the final hammer price (winning bid) of any lot, that must be paid by the winning bidder. It's a fee charged by the auctioneer to cover administative expenses. The buyer's premium goes directly to the auction house and not to the seller.


Payment

Once the sale has concluded you will need to pay for your items. We ask that buyers check out and approve payment immediately after the conclusion of the sale. This ensures we pay the sellers on time.

Thereafter if payment has not been made within 3 days, funds will automatically be taken under the future pay agreement, failure to make funds available may result in your account being suspended permanently.

Payment methods

VAT is chargeable on commissions and fees where applicable, but not to the hammer price.

  • UK debit card - payments no surcharge charge
  • Non UK debit card - will be treated as a credit card payment
  • Credit card payments - carries a surcharge of 3%
  • Non UK bank transfer - all costs must be met by the buyer
  • Cash on collection - no surcharge

Delivery

At any time you can calculate shipping costs, convert currency and keep a close eye on any aspect of the auction both during and after the sale giving you unparalleled ability to track the sale and your expenditure from a financial perspective. See Delivery Costs ❯

When checking out, you can chose shipping if required and insurance should you wish it. Or you can opt to collect the items directly from us in person.

How do I get my items delivered

Most auctions will have a collection point or location where having paid, you can go and collect your winning lots for some this will be a little more difficult. for example those bidding abroad, shipping will be involved at an additional cost. It is advisable for these buyers to consider this costing before placing any bids, its recommended you get estimates from your own carriers or you can use our in house service so that this cost can be factored in beforehand.

Looking to have your lot(s) shipped, well look no further we at whisky-online offer an international shipping service, with many years of experience in packing everything whisky related whether you wish to amalgamate multiple lots won, or whether you simply wish to wait until you have won a number of lots before sending a single shipment we are here to help. all we ask is you pay for the lot(s) won immediately after each auction, just let us know your preferences.

Packing Process and Materials

Our in house packing team will unite all your winning lot(s) and proceed to select the right bespoke packing material to ensure they arrive safely, we endeavour to use only 100% biodegradable materials where possible, which can be used again and again, or can be easily recycled if no further usage is required. our delivery boxes are made of 100% recyclable cardboard. Our polystyrene loose fill and the plastic bubble wrap we use are made up from biodegradable materials.

How to calculate shipping costs

Shipping costs are calculated based on either weight or volumetric weight or a combination of both, whichever is the greater. On each lot you will find a weight displayed this calculation will apply to this lot when physically packed, this is in know way reference to the actual weight of the item(s). See Delivery Costs ❯

Taxes and duties

local taxes and duties upon arrival in your country, Any additional charges for customs clearance must be borne by you or the recipient, customs policies vary widely from country to country, we advise you contact your local customs office if you require any further information.

Persons to whom any alcohol will be delivered to must be of Legal Age in the respective Country. At the time of delivery, any shipment containing an alcohol beverage product will require the signature of an adult; he or she is at least of Legal Age.

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